In our industry we call this MSP (Managed Service Provider), We decided as a company to change the industry and be referred to as TSP (Technology Success Partner) . What this means is we work with your company finding where we fit in to help you along your journey. We then step in and manage everything from printing issues, dealing with Internet Providers, Supporting your servers, Monitoring everything in your entire IT infrastructure, and so much more.
Unlimited Onsite support to fix any hardware, phone, printer, and etc. That is unable to be fixed remotely.
Unlimited Remote support to fix issues with end users remotely.
Manage all 3rd party vendors either be software vendors, Internet Provider, Printer Maintenance Company, or Phone Vendors.
Planning and mapping out IT projects and migrations and finding cost benefits.
Commercial grade Anti-Virus for every covered endpoint. Included management, and monitoring.
Full Onsite and Cloud Backup Solution to protect your company in any scenario.
Network / Computer / Server Monitoring
All inclusive monitoring of your entire infrastructure. Allows us to keep a eye on everything to make sure there is no hiccups.
Quarterly Business Reviews
Quarterly sit down to go over everything from the issues that where presented in the previous quarters. Go over and for seen changes in the future and see what we can do to optimize productivity.
We are not afraid to share our pricing unlike the other companies.